Refund Policy
What is your Exchange Policy for online and store orders?
If your item isn’t quite right— the wrong item, the wrong size or color, or arrived with damage- we will be happy to replace it subject to the following conditions:
- It is within 30 days upon purchasing the item
- You have the copy of the original receipt
- It is in new condition, never been used or laundered and in the original packaging, along with the hang tags.
- The purchase of the items was made through our IG or website.
If the following checks all out- kindly provide us with the following details to our email arra.athletica1@gmail.com
- Order Number
- Customer Name
- Address
- Date of Purchase
- Item to be exchanged (style, size, and color)
- Photo of the Item
- Reason for exchange
All requests for returns and exchanges will be subject for approval.
Shipping costs to be incurred for the exchange will be shouldered by the customer.